Find answers to the most frequently asked questions about our rooms, reservations, availability, and conditions here. If you need more information, don't hesitate to write to us.
Yes, with an additional cost of €15 per night. Not available in July nor August
Yes, children under 12 years old are welcome at our hotel outside the high season, roughly from mid-June to mid-September.
Double Rooms can accommodate up to 3 people.
An extra bed is added, with a base and mattress of the same quality as the other beds. For Boutique Hotel El Tío Kiko and El Cortijo La Almendra y El Gitano, there is an additional cost of €50 per night (including breakfast for the third person). For Hotel & Spa El Mirador de Ulzama, there is also an additional cost of €40 per night (including breakfast for the third person).
Yes, just let us know when booking, and we will adapt accordingly
Yes, you must notify us when making your reservation.
Yes, we have free Wi-Fi in both the rooms and common areas, except for the pool area in the Hotel & Spa El Mirador de Ulzama.
Yes, all our rooms have a refrigerator with complimentary mineral water.
Breakfast is included in all our rates.
A very complete breakfast with freshly squeezed orange juice, a wide selection of fruit, cold cuts, cheeses, hot dishes like Spanish omelette, scrambled eggs, bacon, homemade pastries, and a healthy corner with yogurt, muesli, etc.
Yes, we have free outdoor parking for our guests.
Yes, we have two electric charging spaces in our outdoor parking lot.
Yes, available in summer and open 24 hours a day.
Yes, you can request them upon arrival.
Yes, we offer both softer and firmer pillows.
Check-in is from 2:00 p.m. to 11:00 p.m. and check-out is from 9:00 a.m. to 12:00 p.m.
Yes, of course. If the room is ready, we would be delighted to give it to you even before 2 p.m. If it is not ready, we can store your luggage and you are welcome to use the hotel facilities until your room is ready.
Yes, we will be happy to assist you by phone to make your reservation.
Yes, as long as you notify us of the change of person before their arrival and if you have made the reservation directly with us.
If you made your reservation online, you must cancel it through the same platform. If you booked by phone or email, you can send us an email to cancel or modify your reservation.
All rooms feature a 1.80x2.00 m double bed or a 2.00x2.00 m canopy bed.
Please consult the hotel.
No, but we do allocate adjacent rooms for families.
At the Boutique Hotel El Tío Kiko, some rooms have a shower and others have a bathtub. At El Cortijo La Almendra y El Gitano, all rooms have a shower. If you have reduced mobility, please let us know when making your reservation.
All the rooms at Hotel El Tío Kiko have a jacuzzi. Almost all of the rooms at La Almendra and El Gitano also have a jacuzzi.
No.
The Boutique Hotel El Tío Kiko is a 5-minute walk from Agua Amarga beach. El Cortijo La Almendra y El Gitano is a 10-minute drive from the nearest beach (Cala del Plomo).
Yes, we recommend booking in advance.
Yes, please ask reception for pricing.
Yes, subject to availability. Until 2:00 PM for €25 or until 6:00 PM for €40
We kindly ask you to contact reception to inform us of your estimated arrival time and how to proceed.